What is Personal Information and why do we collect it?Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include names, addresses, email addresses, phone and facsimile numbers.
- Via our website;
- Interact or follow our social media pages/profiles;
- Enter a competition or promotion through any medium;
- when you “Like” our Facebook page or participate in any surveys, promotions and competitions through our Facebook page;
- send us a message via our website, or any other platform;
- request information from us or submit any feedback or query;
- and from third parties.
Sensitive InformationSensitive information is defined in the Privacy Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.Sensitive information will be used by us only:
- For the primary purpose for which it was obtained
- For a secondary purpose that is directly related to the primary purpose
- With your consent; or where required or authorised by law.
Third PartiesWhere reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
Disclosure of Personal InformationYour Personal Information may be disclosed in a number of circumstances including the following:
- Third parties where you consent to the use or disclosure; and
- Where required or authorised by law.
Security of Personal InformationWe will take reasonable steps to protect your personal information from misuse, loss, unauthorised access, unauthorised modification and/or unauthorised disclosure. However, constant changes to the Internet and technology means that we cannot guarantee that data transmission will be 100% secure or safe from attack from unauthorised intruders and no data protection or security measure is completely secure, particularly in relation to online transmissions. You must take care to ensure you protect your Information (for example, by protecting your usernames and passwords) and you must notify us as soon as possible after you become aware of any security breaches.When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.
Access to your Personal InformationYou may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.Priestley’s Gourmet Delights will not charge any fee for your access request but may charge an administrative fee for providing a copy of your Personal Information.In order to protect your Personal Information, we may require identification from you before releasing the requested information.
Maintaining the Quality of your Personal InformationIt is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
Policy UpdatesThis Policy may change from time to time and is available on our website.
Priestley’s Gourmet Delights
PO Box 555
Morningside, QLD 4170
Phone: +61 7 3906 2411